Welcome to Bellingham Flowers. These Terms & Conditions apply to all customers placing online orders for flower delivery in Bellingham and the surrounding areas. By accessing and using our website to place an order, you acknowledge and agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order. If you have any queries about these Terms, please contact us before placing an order.
Bellingham Flowers offers online flower delivery services primarily within Bellingham and its surrounding areas. We may accept orders from outside these areas at our discretion. When placing your order, please ensure your delivery address falls within our service zone. We reserve the right to decline orders outside our delivery range and will notify you as soon as possible if this is the case.
Our online order process is designed for ease and security. To order flowers for delivery in Bellingham or nearby areas, please follow these steps:
After successfully placing an order, you will receive an order confirmation summarising the details. If you do not receive a confirmation, please check your junk folder and contact us to confirm your order status.
All flowers and arrangements are subject to availability. While we endeavour to display up-to-date stock status, seasonal variations may affect availability. In the unlikely event that a product is unavailable, we reserve the right to substitute items of equal or greater value and similar style or colour. We will always aim to maintain the overall design and aesthetic of your chosen arrangement. If a significant substitution is required, we will attempt to notify you prior to delivery.
All prices for flower delivery in Bellingham and nearby areas are listed in GBP (£) and include taxes where applicable. Delivery charges, if any, will be clearly displayed at the checkout stage before you confirm the order. Prices and delivery fees are subject to change at our discretion but will not affect orders already placed and confirmed.
Payment must be made in full at the time of placing your order. We accept major credit and debit cards, as well as other secure payment methods provided at checkout. By submitting your payment information, you confirm that you are the authorised user of the card or account and that you have sufficient funds to cover your purchase. Orders will only be processed once full payment has been received and cleared.
We understand that circumstances can change. If you need to cancel or amend your order, please notify us as soon as possible. Cancellations or amendments must be requested at least 24 hours prior to your scheduled delivery date. Any requests received after this period may not be processed, and in such cases, no refund will be issued as preparation and delivery may have commenced.
To cancel or amend your order, please provide your order number and all relevant details. Refunds for cancelled orders, where eligible, will be made to the original payment method. We reserve the right to deduct a reasonable administration fee where applicable, especially for late cancellations or custom arrangements involving special orders.
We deliver throughout Bellingham and selected surrounding areas. Deliveries are usually made within the chosen delivery date and selected time window where offered. We will make every reasonable effort to deliver your flowers on time. However, circumstances beyond our control (such as extreme weather, traffic disruptions, or unavoidable operational delays) may occasionally result in late deliveries. In such cases, we will notify you as soon as possible.
If the recipient is unavailable at the delivery address, we may attempt one or more of the following at our discretion: leave the flowers with a neighbour, at a safe location at the property, or return them to our premises for redelivery or collection. A calling card will be left where possible, informing the recipient of how to arrange redelivery or collection. Additional charges may apply for redelivery attempts, and we do not accept liability for deliveries affected by an incorrect or incomplete address provided by the customer.
Upon receipt of your delivery, please check the flowers or arrangements immediately. If you are dissatisfied for any reason (such as items being damaged or not as described), you must notify us within 24 hours of receipt. In the rare event that a return or replacement is warranted, we will advise you of the next steps. To qualify for a replacement or refund, flowers must be returned in their original condition (if required) or photo evidence may be requested. Our aim is always to address and resolve complaints amicably and efficiently.
Bellingham Flowers takes pride in the quality and freshness of all arrangements. We typically guarantee fresh flowers remain at their best for at least 5 days from delivery, provided they are cared for according to the accompanying instructions. Please note that flower varieties may have different lifespans, and environmental conditions can affect vase life. If you believe your flowers did not arrive in satisfactory condition, please contact us within 24 hours with photo evidence and details so we can investigate thoroughly.
You may include a personalised message with your flower delivery. Please ensure the content is appropriate and free from offensive or unlawful content. We reserve the right to refuse to deliver or edit messages that do not meet our guidelines. Any special delivery instructions will be accommodated where possible, but we cannot guarantee all preferences, especially if they conflict with standard delivery procedures or local regulations.
From time to time, we may offer special promotions, discounts, or voucher codes applicable to online flower delivery in Bellingham and the surrounding areas. These offers are subject to their individual terms, subject to availability, have no cash alternative, and are only valid for the specified period. We reserve the right to withdraw or amend any offers at our discretion.
To the maximum extent permitted by law, Bellingham Flowers (including our employees, agents, and subcontractors) will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our services, website, or any delivery delay or failure resulting from circumstances beyond our reasonable control. Our liability to you for any direct loss or damage arising from an order shall not exceed the total amount paid for that specific order.
Nothing in these Terms excludes or limits our liability for death or personal injury resulting from our negligence, or for any other liability that cannot be excluded or limited under UK law.
All images, text, design elements, and content on the Bellingham Flowers website are protected by intellectual property laws and may not be copied, reproduced, distributed, or used without our prior written permission.
By using our website, you agree not to use it or any content for unlawful purposes or in any way that could harm our business or reputation. We reserve the right to suspend or terminate your access to our website if we suspect misuse or breach of these Terms.
Your privacy is important to us. We collect, process, and store your information as necessary to fulfil your order for flower delivery in Bellingham and surrounding areas, in accordance with current UK data protection laws. Please review our Privacy Policy for detailed information on how your data is used, stored, and protected.
Our website may include content or services provided by third parties. We are not responsible for any third-party content or linked websites. Your interaction with any third-party service is solely between you and the respective provider.
We may update or modify these Terms & Conditions from time to time. Any updates will be effective from the date of publication on our website. We encourage you to review our Terms regularly to stay informed of any changes that may affect your rights or obligations.
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms, or arising out of any transaction with Bellingham Flowers, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms & Conditions, or any aspect of our online flower delivery service for Bellingham and the surrounding areas, please get in touch with us using the contact details provided on our website.
Thank you for choosing Bellingham Flowers for your online flower delivery needs.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Bellingham, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Bellingham.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
